FAQ

HOW MUCH DOES A TEST COST?

All tests, whether purchased in advance or day-of-the event, cost $40 USD (tax and processing fees included). There are no discounted rates for couples or groups.

HOW DO I RESERVE AND PURCHASE A TEST?

In advance online: You may reserve a test with a credit card or PayPal through our website https://www.rapidtravelertests.com/utopia. On our website, you also have the option to “book now / pay $40 day-of-the event,” if you want to reserve a test in advance, but prefer paying in person.


In advance by Venmo or PayPal: You may also book tests by emailing me at patrick@rapidtravelertests.com and sending $40 for each test reserved to either our Venmo @RapidTestsMexico or PayPal patrick@rapidtravelertests.com. When you email me, for each person you’re booking a test for, please provide full name as on passport, birthdate, and an email for us to send your certified results verification form to.


In person at the Festival: No reservation required. We are bringing tests for everyone and then some. If you didn’t book in advance, you may come to one of our testing stations at any time and register and pay for the test by your preferred method right there and then. We encourage you to book by April 1st though, so we can prepare your results verification form in advance and minimize wait times at the testing stations.

I PURCHASED A TEST ALREADY, BUT AM I REQUIRED TO MAKE A TEST APPOINTMENT FOR A SPECIFIC TIME?

No. Appointments are not required. Come be tested at the published testing window and location that works best for you. When possible, we encourage people to be tested on the earliest day allowed under the CDC order, which is three days before your departure date.

I AM STAYING IN VILLA AS PART OF GROUP. CAN WE ARRANGE FOR A PRIVATE GROUP TESTING AT OUR VILLA?

Yes!  For groups of eight(8) or more people, we can support private group testing by one of our medical professionals for the $40 per test rate at your villa. We will ask you (1) to provide a first and second choice day / time for your group testing window; (2) to fill out a Google Sheets with full name as on passport, birthdate, and email; and (3) to send a consolidated payment ($40 per test) to either our Venmo or PayPal. Contact me at patrick@rapidtravelertests to coordinate.

MY RETURN FLIGHT ISN’T UNTIL FRIDAY, APRIL 9TH OR LATER AND I WILL BE IN A LOCATION OTHER THAN ISLA MUJERES, CAN YOU HELP ME SCHEDULE A TEST ?

Yes! We are happy to connect you with a trusted testing provider at your next location to support return travel Friday, April 9th or later. If you are continuing your stay in Tulum or Playa de Carmen then we’re happy to extend you the special UTOPIA rate of $40 per test and test you ourselves at your next accommodation. Contact me at patrick@rapidtravelertests.com to coordinate. 

MY NEXT TRAVEL DESTINATION REQUIRES A PCR TEST FOR ENTRY. CAN I COORDINATE A PCR TEST WITH YOU?

Yes! We have a limited number of PCR tests available for people whose next travel destination requires a PCR as opposed to an antigen test. PCR tests must be transported back to a laboratory on the mainland for results verification and therefore 
will take between 24 and 48 hours before we can certify your results. PCR tests must be scheduled in advance. Please contact us immediately if you require a PCR test or are uncertain about your next destination’s covid travel requirements.

WHAT HAPPENS IF I TEST POSITIVE FOR COVID? WILL I BE RETESTED?

If you test positive for covid, we will immediately have you retested by our medical director, Dr. Fernando. If the second test returns a negative result then you will receive a certified results verification form stating that you tested negative for covid. There is no additional charge for retests.

MY TEST WAS REFUNDED THROUGH EVENTBRITE. DO I STILL HAVE A TEST RESERVATION?

Yes! We still have a test reserved for you and apologize for the inconvenience. Please pay $40 per test again to either Venmo @RapidTestsMexico or PayPal patrick@rapidtravelertests.com. Or, if you prefer, pay in person when you come in for your test at one of our stations during the festival.

I HEARD THAT THE CANCUN AIRPORT OFFERS COVID TESTS AT A GREAT RATE. WHAT’S THE DEAL?

Yes, there are mobile test units at the Cancun Airport that offer rapid antigen tests for $290 MXN (~$14 USD). If you are interested in this option, you may find more details about it on the Cancun Airport website here: https://www.cancunairport.com/covid-19-testing-information.html

 

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